Request a refund

Send a refund request with the details needed to find your payment.

Email info@gling.ai to request a refund. Use the email address linked to your subscription when possible.

Include these details

  • The email address used for the purchase, if it differs from your message.
  • The charge date and amount, or your invoice or receipt number.
  • Which payment you want reviewed and the reason for your request.
  • Whether you also want the subscription canceled.

Do not send a password, verification code, full payment-card number or security code.

What happens next

Support will locate the payment and review the request. Sending a request does not confirm that a refund has been issued. A confirmation will describe the outcome after it has been checked.

Refund eligibility depends on the applicable purchase terms and the payment being reviewed.

Stopping future renewals

If you want to stop the next renewal, follow Cancel your subscription. Cancellation and a refund request are separate actions. State both clearly if you want both reviewed.