To request access to, correction of, a copy of, or deletion of your Gling account information, email info@gling.ai. The privacy policy describes your choices and how information is retained.

Send a clear request

1. Use the email linked to your Gling account where possible.
2. State what you want: a copy, a correction, deletion of one project, or deletion of your account and associated data.
3. If you are writing from a different address, tell support which account the request concerns. Support may need to verify control of that account.
4. Never send a password, verification code, password-reset link or full payment-card details.

Choose the right action

• Stop renewal: follow subscription cancellation.
• Remove one edit: use the project's deletion control after reviewing project and storage effects.
• Remove account information: explicitly request account-data deletion by email.
• Stop marketing email: use the unsubscribe link in a marketing message.

Canceling a subscription or uninstalling the app is not the same as requesting deletion of account data. If you also want to stop billing, say so explicitly or use the cancellation controls.

Before relying on completion

Submitting a request does not mean the requested action has finished. Wait for a confirmation that explains the completed scope and any applicable retention. The privacy policy describes legal, tax and security exceptions, and a recovery period for deleted cloud files.

Keep copies of recordings and exports you want to retain before asking to remove an account. Include a clarification if you want a copy of your information before deletion.