Manage your plan, payments and invoices

Find plan controls and the billing portal, understand the consequences of switching plans and locate invoice options.

Use Subscriptions to review or change your plan in Gling. Use Billing to open the billing portal for payment and invoice actions. Sign in with the account linked to the purchase.

Review your current plan

  1. Open the account menu in the top-right corner of Gling.
  2. Choose Subscriptions. If the account is on Free, the Upgrade button also opens plan choices.
  3. Find the plan marked Current plan and check whether the displayed billing period is monthly or annual.

If you already paid but Gling shows Free or no billing controls, follow the paid-account checks before purchasing again.

Example account menu showing Billing, Subscriptions, Usage, Download desktop app and Settings. The email belongs to a synthetic demo account.
Subscriptions opens plan choices; Billing opens payment and invoice controls. This example uses a demo account.

Open the subscription and billing menu screenshot at full size.

Change a paid plan

  1. In Subscriptions, choose the intended plan and billing period.
  2. Review the displayed price and whether it is billed monthly or annually.
  3. Use the plan-switch action. Read the Confirm plan switch prompt before choosing Switch.
  4. After the change, reopen the plan view and Billing to check the resulting subscription and invoice.

A paid-plan switch can create an immediate prorated charge or credit and can turn subscription renewal back on. Do not assume that a downgrade waits until the end of the paid period or that switching to annual is free until the next renewal. If you need the exact charge explained before proceeding, contact support before confirming the switch.

Find payments and invoices

  1. Open the account menu and choose Billing.
  2. In the billing portal, review your subscription and the payment-method or billing-information actions available for your account.
  3. For an invoice or receipt, open the relevant payment or invoice entry and use its download option if available.
  4. Check the date, amount and account details before using the document.

Portal actions can vary. If the payment-detail or invoice action you need is unavailable, email support with the purchase email and relevant charge date or invoice number. Do not send full card details, a security code or a password.

Canceling or requesting a refund

Choosing Free leads to the billing cancellation flow; it is different from switching between paid plans. Follow Cancel your subscription and check the resulting cancellation status and paid-through date. For a charge you want reviewed, use Request a refund.

Discounts and an unexpected invoice

Use the current pricing page and any offer shown for your account. Historical discount codes, student offers or another customer's exception do not establish your eligibility. Contact support before purchase if you need an offer clarified.

If an invoice contains more than the expected renewal, send the invoice number and ask for its components to be explained. An earlier plan adjustment or other line item can need account-specific review. A billing-email change does not transfer ownership of a Gling account or project.